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OUR STUDIO
The Wish studio is nestled inbetween the bars, cafes and creative houses of Surry Hills. If you’re in the neighbourhood you’re likely to spot our design team sunning on the roof or chasing inspiration in their favourite local haunts.
Level 3, 78 Kippax St, Surry Hills, NSW 2010 Australia Phone: +61 2 9281 5282 Email: mail@wish.com.au
Wish is always on the lookout for stylish boutiques to stock our designs. If you’re interested in bringing Wish to the world we’d love to hear from you.
Got a great blog? Let Wish assist you with styling for your shoots, partner with you for giveaways and keep you up to date with exclusive information about the happenings at Wish. Get in touch!
Don’t be afraid to call! Let us help you find that style, size or stockist that you’ve been searching for! We’re around from 8.30am to 5.30pm weekdays Sydney time.
DELIVERY
Wish eBoutique offers free delivery to Australia and New Zealand for all orders over $100.
For orders under $100: shipping within Australia is $10 and shipping to New Zealand is $20.
International shipping other than New Zealand is $35 for all order values.
Domestic orders are delivered by Australian Air Express and usually arrive within 1-3 days. International orders are delivered by TNT and usually arrive within 3-5 days depending on your location.
Either way someone will need to be available to sign for them during business hours. If you don't think you'll be home please consider having your purchase delivered to your work. If not you'll be able to pick up your new styles up at the local post office or the courier will organise redelivery with you.
Once the item is with the courier we will provide a tracking number so you can keep an eye on its progress.
International buyers: note that you will be responsible for any duties or taxes charged by your country
MAKING A RETURN
We want you to be happy with your purchase. If not we would love for you to return the item for refund or exchange. Of course, we ask that the item be unworn, unwashed and be otherwise in its original condition including the tags being attached.
If you would like to return an item please fill out the included returns slip and post it with the item back to us via Registered Post within 21 days of receiving it. We recommend you carefully try your new clothes on as soon as you get them to ensure you've got time to return them if you'd like to.
ADJUSTING YOUR ORDER
If you make a mistake or change your mind contact us as soon as possible. If your item is yet to be shipped we'll do our best to adjust your order to suit.
STOCK AVAILABILITY
While Wish makes every attempt to ensure that the online store reflects the availability of stock sometimes an item shown to be available may be out of stock. If an item you order is out of stock we will contact you as soon as possible and, based on your preference, either cancel and refund just that item or the entire order.
CUSTOMER SERVICE
Need help? Email us at mail@wish.com.au or call us on +61 2 9281 5282. Our office hours are 8.30am-5.30pm, Monday to Friday, Sydney Time
The List
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